Patient-focused products and services

Products meant for patients should not be developed without them.

We support you in the design and implementation of patient-focused research & development,

market-access and added-value services during commercialization. This includes:

  • Expert-interviews and advice on Target Product Profiles
  • Usability testing of medical products and services
  • Patient-access preparation and management
  • Patient-focused critique of HTA-dossiers
  • Publication-management of patient-relevant clinical or public-health research
  • Supporting patient-oriented development of selected innovative digital solutions
  • Conceptual design and implementation of patient-registries
  • Catalyzing the conceptual design and the development of Patient Reported Outcomes
  • Patient-involvement in clinical trials (design, recruitment, reporting)
  • Added-value services / patient support programs/beyond-the-pill offerings
  • Conceptual design and implementation of innovative care-concepts 

Case Study 1: HTA-dossier review and support in pricing-negotiation

Our client’s situation

Company submits HTA-dossier to a payer-institution.

What was the issue?

Patient-relevance of data has been questioned and is not well explained.

Our solution.

Critical review of HTA-dossier. Suggesting re-wording and some additional analysis of dossier. Providing training in a mock-hearing to challenge the market-access team of the company. Supporting pricing-negotiations with payer by providing patient-relevant insights.

Case Study 2: Getting patient input on a clinical trial design

Our client’s situation

Company wanted to get the patient view on a clinical trial design in regard of the burden of the trial, in- and exclusion criteria and readability of consent material.

What was the issue?

Company had not involved patients in a clinical trial before and had no structure and procedures in place.

Our solution.

Co-development of a meaningful questionnaire with company, physicians and a patient, identification of representative patient interviewees, outreach and analysis.

Case Study 3: Co-creating and evaluating beyond-the-pill offerings

Our client’s situation

Pharma-company wants to broaden the portfolio by beyond-the-pill offerings.

What was the issue?

While a couple of ideas had been created by the client, their patient-relevance and the business-case had yet to be defined.

Our solution.

Co-creation of beyond-the-pill offerings with patients. Systematic analysis of patient-relevance and engineering business-models, prioritization and implementation.

Read next