Demonstrate Your Added Benefit

Identify key patient stakeholders, understand their needs, and explore their willingness to engage, laying the foundation for impactful, collaborative partnerships that create value for both sides.

Our approach: We begin by understanding your indication area and then identify all relevant patient stakeholders including patient organizations, patient communities and patient experts, across the disease itself and related conditions. If desired, we can also conduct initial outreach to gain a deeper understanding of priorities and needs.

Your outcomes: A comprehensive report with a clear list of patient stakeholders, accompanied by detailed profiles and outreach priorities aligned with your objectives.

Conduct interviews and surveys to better understand patient pathways, burden of disease or unmet medical needs. Collect patient experience data which enrich your clinical trial outcomes with real-world insights.

Our approach: Using qualitative methods (e.g., in-depth or semi-structured interviews and focus groups) and quantitative approaches (e.g., online surveys), we gather robust patient experience data. We co-create study elements with patients and HCPs, collect and analyze the data, all while following the latest guidance from the FDA (PFDD) and PFMD.

Your outcomes: A comprehensive report that can be used for medical writing of scientific publications or internal decision-making plus an executive summary and supplementary analytical files.

Gain a deep understanding of the needs and priorities of people living with the disease to demonstrate patient-relevant endpoints in regulatory and HTA decision-making processes.

Our approach: We thoroughly analyze the full decision context, then select the most appropriate qualitative (e.g., interviews) and/or quantitative (e.g., Discrete-Choice Experiments) methodologies for your objectives. All development and execution follow the latest guidelines from IMI PREFER, ISPOR, and the FDA.

Your outcomes: High-quality insights that are ready for publication or internal decision-making, revealing patient needs and priorities that can be applied across multiple areas such as target product profiles, endpoint selection, and many other strategic decisions.

Include Patient Reported Outcome Measures (PROMs) in your clinical trials or patient insight research to demonstrate patient relevance.

Our approach: We bring in the patient voice for concept validation and testing of PROMs. Using both qualitative and quantitative methods, we support the full validation process with robust patient insights, ensuring feasibility, clarity, and true patient relevance.

Your outcomes: A qualitative and/or quantitative insights report that directly supports the PROM validation process in accordance with FDA guidelines.

Bring together experienced patient experts in HEOR / Market Access to provide invaluable insights into your launch processes.

Our approach: We develop a charter as the foundation, identify and contract with the right participants, and execute the board meetings based on structured moderation guides.

Your outcomes: A dedicated, ongoing patient advisory board with experienced participants who are knowledgeable, engaged, and ready to share meaningful insights to support all your patient-related questions.

Map the patient pathway early to uncover access barriers and ensure a smooth market launch. People living with the condition every day are the true experts in identifying obstacles to diagnosis and treatment.

Our approach: By applying a mixed-methods design (interviews followed by an online survey) we are able to understand, map, and validate the full patient pathway. All materials are co-created with those affected to ensure feasibility and reliability of the results. Our specialized, decentralized, multi-channel approach ensures an efficient and effective recruitment process.

Your outcomes: A comprehensive report including a clear illustration of the patient pathway and its key touchpoints. Access barriers and unmet needs are highlighted and paired with actionable recommendations for mitigation strategies to improve patient access and health outcomes.

Does your value story truly reflect the patient perspective? Engage leading patient experts from your target indication to review your dossier and provide feedback on what’s missing.

Our approach: We identify the right patient expert partners, manage contracting, prepare all stakeholders for engagement, and create a safe and respectful environment to openly explore patient perspectives and needs guided by a structured moderation plan.

Your outcomes: A clear report with qualitative insights and recommendations that inform the narrative of your dossier and highlight where revisions may be needed to reflect the patient perspective.

Initiate HTA training for patient experts to strengthen their ability to contribute meaningfully to HTA processes. These training programs offer neutral, product-independent insights into the background, procedures, and requirements of HTA processes.

Our approach: We collaborate with you to identify and invite the right patient advocates to participate in virtual or in-person training sessions on general HTA processes. We create a moderation guide and training materials for your compliance approval, ensuring all regulatory and legal requirements are met.

Your outcomes: A comprehensive training deck and empowered patient advocates who understand HTA processes and are equipped to effectively raise their voice and engage in regulatory decision-making.

Co-creating patient support programs ensures that the measures truly resonate with patients, driving meaningful impact and supporting treatment adherence, ultimately contributing to better health outcomes.

Our approach: We identify the right patients to enrich your Patient Support Program (PSP) with meaningful insights, co-creating services that address real patient needs and support generation of real-world evidence (RWE). We manage contracting and conduct the co-creation sessions, guided by a pre-aligned moderation plan, whether virtual or in person.

Your outcomes: A comprehensive report that informs the development of your PSP, outlining patient-defined needs such as required services, patient education tools, adherence-support materials, and other relevant resources grounded in the patients’ perspectives.